Frequently Asked Questions

• - When is the 2012 Glass Show Expo?
• - Where does the show take place?
• - When is the "book" (the 2012 catalog) coming out?
• - When can I start registering for classes?
• - Can I register for classes and use my credit card for my spouse or friends registration?
• - I did not receive my entrance badge in the mail. What should I do?
• - If I received my entrance badge in the mail, do I still have to register when I get there?
• - Where do "wholesalers" get their badges?
• - How do I show that I qualify for a wholesale badge?
• - Can I get a refund if I have to cancel my class registration?
• - Can I make my hotel registrations directly with the South Point Hotel?
• - Does my credit card get charged for the 1st night room & tax deposit in order to guarantee my hotel room?
• - Do I have to pre-register just to attend the Expo?
• - I attended the show last year, but never received a catalog for this year. Why not?

• When is the 2012 Glass Show Expo?
  The 2012 show dates are March 28th - April 1st.
  Classes begin Wednesday, March 28th.
  The show floor opens Friday, March 30th at 9:00 AM.
• Where does the show take place?
  The South Point Hotel & Casino
  9777 S. Las Vegas Blvd
  Las Vegas, NV 89183
• When is the "book" (the 2012 catalog) coming out?
  The book will be mailed out the end of October 2011. For more information, Please keep the link to our mailing list signup.
• When can I start registering for classes and hotel rooms?
  Class / hotel registration will begin in conjunction with the book mailing. We will send you an e-mail announcing the opening of class / hotel registration.
• Can I register for classes and use my credit card for my spouse or friends registration?
  Yes, you can, however each person must have their own registration. You can’t put their classes on your registration.
• I did not receive my entrance badge in the mail. What should I do?
  Some people do not realize that the confirmation that they receive in the mail in March is their badge. Please bring your confirmation / badge with you. There is a $10.00 charge for all reprints. We do not mail badges that are “Out of the Country”. If you registered and live outside the USA, you can pick your badge up at the registration desk located in the hotel conference area. If you made any changes to your class registration after March 2012, there was not enough time to mail it. Please pick it up at the registration desk located in the hotel conference area. All badges that were not received in the mail, can be picked up at the registration desk located on the second floor in the conference area of the hotel.
• If I received my entrance badge in the mail, do I still have to register when I get there?
  No, you do not. All you need to do is go to either registration desk and pick up your badge holder and lanyard.
• Where do "wholesalers" get their badges?
  At the registration desk right outside the exhibit hall.
• How do I show that I qualify for a wholesale badge?
  To show that you qualify, please bring at least two of the following with you to the Expo: business license, (must be a license for a business that is related to Glass Art) tax ID, business checks / business card, and a paid invoice from a manufacturer for at least $200.00. There is a special registration site for wholesale badges. Click here for Wholesale Buyer badge link. Please be reminded that if you are not taking classes, you must first purchase a ticket to enter the show floor than you may pick up your badge at the registration desk outside the exhibit hall.

  Also note that a vendor may ask to see your credentials. A wholesale buyer badge from us does not guarantee "wholesale prices". That is left solely to the vendor.

• Can I get a refund if I have to cancel my class registration?
  You can obtain a refund, minus a 25% handling fee, if the cancellation is before February 1st, 2012. After that date, no refunds are given. At this point, the monies received have already been spent on class preparations. We must pre-pay for all electrical set ups and class structures based on the number of people registered in a particular class.
• Can I make my hotel registrations directly with the South Point Hotel?
  No. In order to receive our group rate and to help support the show, all hotel registrations must be made through the website. In these economic hard times we realize that everyone is trying to cut corners where possible. Please remember that when you book through our website, you are supporting the show and helping us keep costs down. When we contract space at the South Point, all details are figured into our final costs. We have managed to keep booth costs, admission to the show and the cost of the classes relatively stable. However, we do need your help. If you have not made your hotel reservation as yet, please do so at www.glasscraftexpo.com once registration has opened, usually by November 1.
• Does my credit card get charged for the 1st night room & tax deposit in order to guarantee my hotel room?
  The hotel will charge your credit card approximatly 30 days prior to your arrival.
• Do I have to pre-register just to attend the Expo?
  No, you do not. Tickets for entry to the Expo go on sale Friday morning (03/30/2012) starting at 8:30 AM.

  With your $15 ticket, you will gain entry for all three days.

• I attended the show last year, but never received a catalog for this year. Why not?
  In order to receive a catalog each year, you must register to be on our mailing list. Please go to glasscraftexpo.com and complete the mailing list registration. There is a one time charge of $5 for the mailing. However, you will receive our catalog free of charge each year thereafter. This mailing list registration also gives you all show updates through e-mails.

  If you take classes, you are automatically put on our mailing list for the next year. If a mistake has been made, please contact us.